Frequently Asked Questions

General FAQs

What is the format of your courses?

Our courses are a mix of live online webinars and self-paced modules, designed to fit your busy schedule.

How long does it take to complete a course?

The duration of each course varies, but you can expect to spend approximately [number] hours per week on coursework.

What is the language of instruction?

Our courses are taught in English and Arabic.

Can I access the courses on mobile devices?

Yes, our courses are fully compatible with mobile devices, allowing you to learn on the go.

Can I get a refund if I'm not satisfied with the course?

We offer a [number]-day money-back guarantee if you are not satisfied with the course.

Can I retake the course if I need to?

Yes, you can retake the course as many times as you need within [timeframe].

How do I access the course materials?

You will receive login credentials after enrollment, allowing you to access the course materials on our online platform.

What if I encounter technical difficulties?

Our support team is available to assist you with any technical issues you may encounter.

Can I download the course materials for offline access?

Yes, you can download certain course materials for offline access.

Do you offer payment plans?

We offer flexible payment options, including monthly installments.

Can I get a discount for multiple courses?

Yes, we offer discounts for purchasing multiple courses.

How can I provide feedback or suggestions?

You can provide feedback through our online survey or contact our support team directly.